CRM (Customer Relationship Management)Software

What is CRM?

CRM ( Customer Relationship Management) is a kind of enterprise software that consist of applications and programs that are being utilized manage business related data like customers information, pre sales information, post sales information, vendors information, contacts, partners data and many more.

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    Need of CRM:

    In today’s modern world when the competition level is quite high, for a business to maintain its reputation and create its brand value need to maintain proper and healthy relationships with its customers. Certainly, with high no of clients it has become quite difficult for a business to manage all data and information about interactions with the customers. Therefore, CRM software are nowadays designed and developed n such a way that could effectively help a business manage and organize its customers related data.

    We atWebdigitronix Softlabs Pvt Ltd understands the importance of CRM in enhancing the functionality business by effective relationship management with customers hence, we possess expertise in creating bestCRM applications and software that is customized according to your business functionality and requirements.

    Types of CRM:

    Front Office Operations: Manages all the information, contacts and queries directly related to customers.

    Operational: Pre sales: Manages all the data of customers before the sales.

    Post Sales: Manages all the data related to customer after sales like customer service and maintenance.

    Business Relationships: In many businesses information and data related to suppliers, distributors and retailers needs to be managed. This type of CRM is specialized for those business interactions.


    • With the most productive CRM software we assure various benefits: 
    • Customer Relationship is strengthened 
    • Increase in Profit 
    • Increase in Customers 
    • Easy Access to Customer and suppliers related data